Data privacy

Basics
This privacy policy is intended to inform users of this website about the type, scope, and purpose of the collection and use of personal data by the website operator listed in the legal notice.
The website operator takes your privacy very seriously and handles your personal data confidentially and in accordance with legal regulations. Due to new technologies and the continuous development of this website, changes may be made to this privacy policy. We therefore recommend that you read the privacy policy again at regular intervals.
Terms such as "personal data," "processing," etc., are used below in accordance with Art. 4 GDPR.
 
Access Data
We, the website operator, collect data about access to the website on the basis of our legitimate interest (see Art. 6 para. 1 lit. f GDPR) and store these as “server log files” on the website’s server. The following data is logged in this way:
• Visited website
• Time of access
• Amount of data sent in bytes
• Source/reference from which you came to the page
• Browser used
• Operating system used
The server log files are stored for a maximum of 7 days and then deleted. Data is stored for security reasons, for example, to clarify cases of misuse. If data must be retained for evidentiary purposes, they are excluded from deletion until the incident has been fully clarified.
 
Reach Measurement & Cookies
This website uses cookies for pseudonymized reach measurement, which are transmitted to the user's browser either from our server or the server of a third party. Cookies are small files that are stored on your device. Your browser accesses these files. Using cookies increases the user-friendliness and security of this website.
If you do not want cookies for reach measurement to be stored on your device, you can object to the use of these files via the following links:
• Network Advertising Initiative opt-out page
• U.S. website opt-out page
• European website opt-out page
Most common browsers offer the option to disable cookies. Note: When you first visit the website, your consent to the use of cookies will be requested. It is not guaranteed that you will be able to use all functions of this website without restrictions if you reject cookies or configure your browser accordingly.
 
Cookiebot
What is Cookiebot?
We use features from the provider Cookiebot on our website. Cookiebot is a product of Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark. The software enables us to provide a GDPR-compliant cookie notice and automate cookie consent management. Through this function, data may be transferred to, stored, and processed by Cookiebot or Cybot.
Cookiebot scans, controls, and evaluates all cookies and tracking measures on our website, ensuring compliance with legal transparency and privacy requirements.
Why do we use Cookiebot?
Privacy is very important to us. Cookiebot helps us ensure the use of cookies on our website is transparent and legally compliant. You get a comprehensive overview of all cookies used and can decide which ones to allow or reject.
What data does Cookiebot process?
If you allow cookies on our website, the following data will be transmitted, stored, and processed by Cybot:
• IP address (in anonymized form – last three digits are set to 0)
• Date and time of consent
• URL of the website
• Technical browser data
• Encrypted, anonymous key
• Consent settings regarding cookies
Cookies set by Cookiebot:
• CookieConsent stores your consent status for 1 year
• CookieConsentBulkTicket is set when bulk consent is given and also stores that status for 1 year
Note: The cookies listed above are examples and may vary. A complete list can be found in our cookie declaration.
Storage and Disclosure of Data
According to Cybot’s privacy policy, the company does not sell personal data. However, data may be passed on to subcontractors who support Cookiebot in operating the software.
All collected data is processed within the European Union and stored in a Microsoft Azure data center. After 12 months from your consent or immediately after terminating the Cookiebot service, the stored data is deleted.
How to delete or prevent data storage
You have the right to view and delete your stored data at any time. Storage can be prevented by rejecting cookies or adjusting your browser settings. Methods vary by browser – detailed instructions can be found on the support pages of your browser provider.
Legal Basis
The processing of personal data through cookies is based on your consent (Art. 6 para. 1 lit. a GDPR). Using Cookiebot helps us operate the website efficiently and in compliance with privacy laws, which constitutes a legitimate interest (Art. 6 para. 1 lit. f GDPR).
More information: Cookiebot Privacy Policy
 
Collection and Processing of Personal Data
The website operator collects, uses, and shares your personal data only when permitted by law or with your consent.
Personal data is any information used to identify you as a person and that can be traced back to you—such as your name, email address, or phone number.
You can visit this website without providing personal information. However, to improve our online offering, we store your access data (without personal reference). These access data may include the file requested or your internet provider’s name. Due to data anonymization, no conclusions can be drawn about your identity.
We process the following personal data:
• First and last name
• Email address
• City of residence
• Postal code
• Content from the contact form
We only process this data with your explicit permission and in compliance with applicable privacy laws.
The processing of personal data occurs for the purpose of fulfilling our contractual obligations and optimizing our online offerings.
 
Personal Data via Bookingkit
Personal information collected:
• Name
• Address
• Date of birth
• Email address
• Phone number
• IBAN & BIC
• Company name (if applicable)
Online-related data:
• Cookie/session ID
• IP address (for identifying you during contract conclusion)
• Timestamp
• Login data
Customer data:
• Name
• Email address
• Payment method
More information can be found [here] (original source not specified).
 
Handling Contact Information
If you contact us through the contact options provided, your information will be stored to process and respond to your inquiry. This data will not be passed on to third parties without your consent.
 
Handling Comments and Posts
When you leave a comment or post on this website, your IP address is stored. This is based on our legitimate interest per Art. 6 para. 1 lit. f GDPR and serves our security. If your comment violates the law, we may be held liable and thus have an interest in the identity of the author.
 
Google Analytics
This website uses Google Analytics, a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, based on our legitimate interest in optimizing and analyzing our online offering (Art. 6 para. 1 lit. f GDPR).
Google Analytics uses cookies, which are stored on your device. The information collected is usually sent to a Google server in the USA and stored there.
Google complies with European data protection law and is certified under the Privacy Shield agreement: Privacy Shield certification
IP anonymization is active on this website. Within the EU/EEA, user IP addresses are shortened before being sent to the US. Only in exceptional cases is the full IP address sent to a Google server and then shortened. This removes the personal reference of your IP address.
Google does not combine your IP address with other stored data.
We have a data processing agreement with Google, under which Google creates reports about website activity for us and provides related services.
You can prevent cookie storage by configuring your browser. However, this may limit some features of the website.
You can also prevent data collection (including your IP) by Google via this plugin:
Google Analytics Opt-Out Plugin
Alternatively, click this link to opt-out of Google Analytics tracking (IMPORTANT: insert opt-out link here). This downloads an “opt-out cookie.” Your browser must allow cookies for this to work. If you delete your cookies, you must click the link again.
Further info:
• How Google uses data
• Ad settings
• Use of cookies in ads
 
Webflow
Our website is hosted by Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA (“Webflow”).
Webflow collects log files including your IP address when you visit the site. Webflow also uses cookies and other tracking technologies necessary for site display and function (essential cookies).
More details: EU & Swiss Privacy Policy | Webflow
Use of Webflow is based on Art. 6 para. 1 lit. f GDPR (legitimate interest in a stable and secure website). If consent is requested, processing is based on Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. Consent may be revoked at any time.
Data transfers to the USA are based on EU standard contractual clauses.
 
Newsletter Subscription
We offer a newsletter to keep you informed about current news and offers. To subscribe, you need to provide a valid email address and consent to the newsletter procedures.
The newsletter is sent via Mailchimp.com, a platform by The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA. Privacy policy: Mailchimp Privacy Policy
Withdrawal and cancellation:
You may unsubscribe at any time, which will result in the deletion of your personal data and revocation of your newsletter consent. A cancellation link is included in every newsletter.
Purpose: To notify you about current special offers or new openings—usually no more than once per month.
 
User Rights
You have the right to request free information about your stored personal data. You may also request correction of incorrect data or restriction/deletion of your personal data. If applicable, you can also exercise your right to data portability.
If you believe your data has been unlawfully processed, you can file a complaint with the competent supervisory authority.
 
Deletion of Data
You have the right to request the deletion of your data unless there are legal retention obligations. Data no longer necessary for their purpose and not subject to legal retention will be deleted. If deletion is not possible, processing will be restricted and the data will be blocked.
 
Right to Object
Users may exercise their right to object and oppose the processing of their personal data at any time.
For corrections, blocking, deletion, or information about your stored data—or to revoke consent—please contact the following email address for Duisburg:
duisburg (at) neo-escape.de